In today’s competitive business landscape, it’s crucial for businesses to simplify their booking and reservation process to make it easier for customers to engage with their services. If it isn’t easy, more often than not, potential customers will leave and find a different business where it is easy, resulting in lost revenue for you.
One easy and convenient way to do this is through Reserve with Google. Reserve with Google allows businesses to integrate a reservation and booking feature directly into their Google My Business (GMB) listing.
Here’s how to integrate this feature with your existing reservation system in just a couple steps through Google.
Understanding Reserve with Google and Its Benefits
Reserve with Google is a platform that allows customers to make bookings and appointments directly from Google Search, Google Maps, and the Reserve with Google website.
By integrating this feature into your GMB listing, you can:
-
Deliver a Seamless Booking Experience
Customers can effortlessly make reservations and book appointments without leaving the Google platform. When customers discover your business through Google Search or Maps, they can view your availability and book services directly from your GMB listing, making it a one-stop destination for customers to learn about your business and book an appointment, service, or delivery.
-
Boost Your Brand Credibility
Creating a streamlined booking or reservation process simplifies the customer journey, eliminating the need for them to visit external websites, email, or make phone calls, ultimately leading to higher booking conversion rates. It also ensures a consistent brand experience across Google platforms, reinforcing your business’s credibility and professionalism.
-
Increase Revenue Opportunities
Get more bookings from customers who discover your business through Google. Being able to make reservations directly from your GMB listing encourages customers to take immediate action, leading to increased bookings and, subsequently, revenue. The seamless booking process can also improve customer satisfaction, encouraging repeat business and positive reviews, further contributing to revenue growth.
How to Integrate Your Existing Reservation System with Google
If your existing reservation system is a Google partner, integrating it with Reserve with Google is simple. Here’s how it works:
- Log in to your GMB profile. On your dashboard, there will be a Booking section that says, “Accept bookings on Google.” Next to this, there’s a blue button that says, “Sign Up for Bookings.” Go ahead and click this.
- Next, a page with scheduling providers will appear. Pick your provider, and you’ll be enrolled to accept bookings through Google. It may take a few days for the new booking button to show on your GMB listing.
You can also track your bookings through Google and compare them to those that come in via other methods to see which is more popular. This feature also works for reservations, take-out orders, local services, and retail pick-up and delivery.
Services to Help Enhance Your GMB Profile
Ready to see the benefits of Reserve with Google? Empower customers to conveniently book appointments, ultimately driving business growth and success, by integrating this convenient feature. Find out more tips for enhancing your GMB profile and integrating bookings by contacting Gazz Digital today.
